FAQ

ORDERS

I have questions, how can I speak to someone?

What is your return policy?

We will accept any item unopened and in its original packaging within 30 days of purchase.

Email our team at orders@lavendercb.com with
your order number to get started.

How can I check the status of my order?

You will receive a confirmation email once your order is placed. You will receive another email once your order ships and the tracking number becomes available.

Please email us at orders@lavendercb.com
with any additional questions.

Can I modify or cancel my order?

We are not able to cancel or change orders once placed. Please verify all information is correct prior to finalizing your orders. We are not responsible for any address errors or shipping delays once your package leaves our warehouse.

COFFEE

WHAT IS CBD COFFEE?

CBD coffee is a type of coffee that is infused with CBD (cannabidiol), a non-psychoactive compound found in the cannabis plant.

Experience increased focus and balance throughout the day without the jitters.

WHAT ARE THE BENEFITS OF CBD COFFEE?

CBD generally does not make you feel tired. There are products that are formulated specifically to help you sleep, however, daytime-focused products are formulated to make you feel calm rather than tired.

HOW MUCH CBD IS IN A CUP OF CBD COFFEE?

Each cup is infused with 15mg of broad-spectrum
American hemp extract.

DO YOU HAVE ANY NON-CBD OPTIONS?

Yes, our classic Medium Roast is not CBD-Infused.

HOW DO I CHANGE/ADJUST MY SUBSCRIPTION?

You can change or adjust your subscriptions anytime through your account homepage under the
subscription tab.

You can also reach a team member by emailing us at orders@lavendercb.com

What is the best way to store coffee?

Use the zipper located towards the top of the bag to close after each use, keeping the air out and the coffee beans at optimal freshness.

Best if used within 2 months of opening.

How much coffee is in each bag?

All Lavender whole-bean coffees are sold in 12oz bags. Our beans maintain their freshness best when kept whole. You’ll get the best tasting coffee when ground just prior to brewing.

CBD

What is CBD?

CBD which is short for cannabidiol is one of the most notable, naturally occurring phytocannabinoids produced by Hemp is a botanical class of Cannabis sativa typically grown for industrial and medicinal use.

Will CBD make me tireD?

CBD generally does not make you feel tired. There are products that are formulated specifically to help you sleep however, daytime-focused products are formulated to make you feel calm rather than tired.

What does CBD do?

CBD interacts with the endocannabinoid system by naturally promoting homeostasis, or balance, within your body. Research is being conducted to evaluate CBD’s ability to help with a range of health concerns, including sleep, pain relief, anxiety, inflammation, hormonalimbalances and immunity.

What is the difference between full-spectrum and broad spectrum CBD?

In addition to CBD, full-spectrum CBD contains phytochemicals naturally found in the hemp plant, including terpenes, essential oils, and trace cannabinoids.

Broad spectrum CBD will typically contain the same phytochemicals found in full-spectrum CBD, but will have undergone a process to remove the trace amounts of THC.

How much CBD should I take?

There is no standard dosage that works for everyone’s individual system. Our recommendation is that you start with a low dose (like 10mg once a day) and slowly increase intake. We feel these products work best when you take the time to tune into how you are feeling in both mind and body. Think about what you are feeling during this time (perhaps calm, focus, better sleep). Some effects are seen or felt more quickly, whilebeing kind to yourself and patient with the products for the best results.

FAQ